Shipping & Tracking Information
- Free Standard Shipping: At ResQVac, We offer free standard shipping on all orders—no minimum spend required.
- Order Tracking: Every order includes tracking. Once your items ship, we’ll email you a confirmation message with your tracking link and number. Please allow up to 48 hours for tracking details to update after dispatch. Track your order here.
Import Duties & Taxes
- Orders may be subject to local import duties and taxes once they reach their destination country. These fees are set by local authorities and are the responsibility of the customer. For specific details, please check with your local customs office.
Damaged, Lost, or Stolen Packages
- Every order is thoroughly inspected before leaving our warehouse. While we cannot take direct responsibility for carrier transit errors, stolen packages, or customer input errors, we are always here to help.
- If your package arrives damaged or goes missing in transit, please reach out directly to the carrier first to file a claim. You can also contact our team at [email protected]—we’ll gladly assist you through the process.